1. How long does the application process take?
The MHHC accepts completed applications during Waitlist open period at 615 E. Hovey Avenue, Muskegon Heights, MI 49444. Call (231) 733-2033 Extension 108 to schedule an appointment between the hours of 8:00 am – 4:00 pm.
Completed applications may become Waitlisted in one to three weeks. Applicants must submit all verifications with the application for faster processing.
2. What if I do not get Child Support?
Child Support is considered income and verified according to Admissions and Continued Occupancy Policy. (ACOP) If you do not receive child support, one must go to the Friend of the Court’s office and obtain documentation stating the child’s name, case number, and amount paid, charged, or declaration no case opened for ___ (insert name of the child.)
3. Can I omit a family member if I cannot find a birth certificate or social security card?
The head of household may not opt to remove a household member from the family composition to avoid compliance with document requirements. MHHC may accept original document issued by federal, state, or local government agency which contains the name and Social Security Number of the individual.
Proof of purchase of replacement birth certificate or social security card will allow the continued process of application and or Waitlist placement for an additional 60 calendar days to provide documents.
4. Why are my verifications not accepted?
The verification requirements start with initial screening for eligibility, initial certification, annual and interim reexaminations. Re-verification must occur when information obtained is subject to change and verifications are more than 60 calendar days old. Should verification proof is numbered, return all pages with the application.
5. Can I have a pet?
Tenants will not keep a pet without written permission from the Housing Commission and payment of a non-refundable deposit of $150.00. At no time will MHHC approve exotic pets such as snakes, monkeys, game pets, etc.
Only one cat or dog will be allowed per apartment. Pets over 30 pounds or 20 inches high are not approved. There may be no more than two birds caged per apartment. The MHHC has no limit on the number of fish. However, the size of the tank may not exceed 20 gallons. Interested applicants are encouraged to pick up a Pet Policy Application from the office.
6. Do I need to complete a credit or background check?
HUD does not require a specific credit score for Public Housing. A review of the applicant’s credit history is to determine how well financial obligations are met. The lack of credit is not sufficient grounds to reject an applicant.
However, a criminal background check and two years of positive rental history are standard requirements. Sex offenders cannot live in Public Housing.
7. What are some reasons for the denial of the Public Housing application?
Applications denial for previous evictions or no rental history can happen. Unable to contact previous landlords, not responding to update letters, illegal aliens, incomplete application, FTA, Damage to Property, Assaults, DUI or drug charges, theft, and disorderly conduct.
8. How do I register my car with MHHC?
The tenant needs registration and proof of insurance in their name. Bring documents to the office to receive a free sticker to place in a car window.
9. Is it safe to live in Muskegon Heights?
Muskegon Heights Housing Commission now has 24hr/7days per week security. Our security staff monitors cameras and works closely with police to report suspicious activity or crime. We cater to families and implement security checks to make sure everyone is safe. MHHC has a playground with security cameras.
10. My Birth Certificate or Social Security card is old and hard to read. Can I trace/write on the document?
No, the document becomes invalid once numbers are traced back into existence. Call the office to see if other options are available to you.